Global Privacy Policy

1. Information We Collect

At Wild Race Saddles (operating worldwide from our bespoke saddlery atelier in Kanpur, India), we prioritize customer confidentiality. We collect personal information strictly required to manufacture, customize, and deliver hand-crafted equestrian saddles and tack directly to your stable:

• Contact & Shipping Data: Full name, billing and physical delivery addresses (stable or residential), contact telephone number, and email address.
• Bespoke Equine Measurements: Wither tracings, horse gullet angles, bar angles, and rider inseam/seat preferences provided during custom fitting consultations.
• Transaction Records: Order items, currency preferences (USD, EUR, GBP, AED), invoice timestamps, and payment confirmation IDs. We never store credit card numbers, CVVs, or bank logins on our servers; transactions are encrypted via PCI-DSS certified gateways.

2. How We Use Your Data

Your data is processed strictly for the following purposes:

• Precision crafting and shipping of custom and off-the-rack saddles.
• Real-time air-freight tracking notifications via FedEx Express, DHL, or UPS International.
• Fulfilling our 10-Year Tree Structural Guarantee and post-delivery fit assessments.
• Voluntary atelier newsletter updates regarding seasonal hide selections and limited leather drops (you may unsubscribe at any time).

3. Zero Data Brokering & Third-Party Disclosure

Wild Race does not sell, rent, or lease customer data to third-party advertisers. Data is shared only with verified logistics partners (DHL, FedEx, UPS) and customs clearance brokers to execute cross-border delivery to North America, Europe, the United Kingdom, the GCC/UAE, and Australasia.

4. GDPR, UK DPA, & CCPA Consumer Rights

Regardless of your geographic jurisdiction, you hold the absolute right to request access to the data we maintain regarding your atelier orders, rectify inaccuracies, or request permanent deletion of your customer profile. Contact our data protection officer at info@wildracesaddle.com.